The DMS automatically pushes any new customer information into the My Kaarma system for you. |
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In the customer tab you can search for your customer by Name, Email, telephone, vehicle information, and even partial information. Something worth knowing, Customer Message history remains in the system for 7 years. Within My Kaarma you have the ability to Text, Call and Email the customer. You can also print customer communications and leave internal comments for your co-workers and team members to see.
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