How to Review the RO and View the work before sending to the customer. |
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In the Advisor Review step, it's a way for Advisors to review the MPI and media before sending it to the customer for their approval and review. |
Each Store may have this step named something different, but it's typical that this step is simply called “Advisor Review”. |
Start by going to the “Inspect” tab. ![]() |
Open the customer MPI by clicking on their name.
Here you can review the following:
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Once you review the MPI and Inspection Video you can Preview and Send the MPI, Inspection Video and Recommendations to the customer to approve. |