Step 1: Engage & Ask

"Mr./Ms. [Customer’s Last Name], do you know when the last time your vehicle had a fuel system service? Our records don’t show this service being performed, and it’s essential for keeping your engine running efficiently."

Step 2: Demonstrate the Need

"Let me show you the carbon buildup on your throttle plate." (Perform the white glove test to show buildup.)

"This buildup is a normal byproduct of fuel combustion and accumulates over time, affecting your vehicle’s performance."

Step 3: Explain the Process & Benefits

"Our fuel system service is a two-step process that removes harmful carbon deposits and restores engine efficiency: This service helps restore your vehicle to manufacturer’s original performance standards, improving fuel efficiency and preventing costly engine repairs."
 

• Intake Cleaning – We introduce a top-engine cleaner directly into your intake system to remove carbon buildup from the intake, valves, and pistons.
• Fuel System Cleaning – We add a fuel additive into your gas tank that cleans the fuel lines and injectors as you drive, improving fuel flow and combustion.

Step 4: Offer the Service

"The service takes about 45 minutes and costs $_____. Would you like us to perform the fuel system service today?"

Fun Fact:

A dirty fuel system can reduce fuel efficiency by up to 15%, costing you more at the pump. Regular fuel system cleaning helps keep your engine running at peak performance!