Selling a Preventative Maintenance Package Why Preventative Maintenance? Preventative maintenance helps customers avoid costly repairs by keeping their...
Step 1: Show & Educate "Mr./Ms. [Customer’s Last Name], this is your air filter. As you can see, it’s...
Step 1: Show & Educate "Mr./Ms. [Customer’s Last Name], this is your cabin air filter. As you can see,...
Step 1: Show & Educate "Mr./Ms. [Customer’s Last Name], this is your serpentine belt. It’s responsible for powering essential...
Step 1: Show & Educate "Mr./Ms. [Customer’s Last Name], this is your serpentine belt tensioner. As you can see,...
Step 1: Ask & Educate "Mr./Ms. [Customer’s Last Name], do you know when the last time you replaced your...
Step 1: Ask & Engage "Mr./Ms. [Customer’s Last Name], how did your wiper blades perform the last time it...
Step 1: Engage & Ask "Mr./Ms. [Customer’s Last Name], before we begin your service today, I have a quick...
Step 1: Engage & Ask "Mr./Ms. [Customer’s Last Name], do you know when the last time your vehicle had...
Step 1: Engage & Ask "Mr./Ms. [Customer’s Last Name], do you know when the last time your vehicle...
Step 1: Engage & Ask "Mr./Ms. [Customer’s Last Name], do you know when the last time your vehicle had...
Step 1: Engage & Ask "Mr./Ms. [Customer’s Last Name], do you know when the last time your power steering...
Step 1: Engage & Ask "Mr./Ms. [Customer’s Last Name], do you know when the last time your radiator was...