Wiper Blades

Upselling Wiper Blades as a Service Advisor

Step 1: Ask & Engage

"Mr./Ms. [Customer’s Last Name], how did your wiper blades perform the last time it rained? Did you notice any streaking or chattering when using them?"

 

Replacement Wiper Blades & Signs You Need Them | WipeWave

 

 

Step 2: Demonstrate the Need

"Let’s do a quick spray bottle test. As you can see, the blades are starting to streak, which means they aren’t making full contact with the windshield. This can reduce visibility and make driving in bad weather more dangerous."

Step 3: Offer the Solution

“We have high-quality wiper blades available, and the cost for a new set is $____ installed. Would you like us to replace them for you today?”

Fun Fact:

Wiper blades can swipe across your windshield over one million times in a year! Regular replacement ensures clear visibility and safer driving in all conditions.


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